ZipLink Support

Here you can ask for information about your account, billing, E-mail support, and send us your feedback. Click any of the following addresses to send us an E-mail message. We typically respond to your message within 24-48 hours after receiving it. We want to hear from you so that we might make Ziplink the best Internet experience possible.

Autoresponders

These mailboxes will send you information back automatically.

• info@ziplink.net: General information about ZipLink and the services we offer.
• homepage@ziplink.net: Information and listings about personal Web pages on Ziplink.
• locals@ziplink.net: Local access numbers.

Billing

• billing@ziplink.net: Changes to account plans; contact information; credits issued to accounts; general billing questions.

Customer Service

• support@ziplink.net: Password changes; additional POP mailbox requests; static IP requests; newsgroup additions; requests for account changes; all connectivity and service problems.

Sales

• Business Sales: For business and high-bandwidth accounts; business hosting services.
• Brainbug Web Sales: For contacting our subsidiary company about Web design services.
• Affiliate Program Sales: Read the information on our Internet Affiliate Program pages.

Feedback

• feedback@ziplink.net: Any suggestions or comments you would like to send us.
• webmaster@ziplink.net: Use this mailbox to send comments and suggestions about our Web site to our Webmaster.
• support@ziplink.net: If no other mailbox fits your needs, please e-mail Support.

Media Contact

• ZipLink's media contact is Ron Lipof, Director of Strategic Alliances/Business Development, 978-551-8911.