ZipLink Support

Index

1. How do I configure WinNT to connect to Ziplink?
2. How come I connect and then get immediately logged off?
3. Are there different versions of software for WinNT?
4. Does Ziplink offer software for NT users?
5. How do I configure my other pieces of Internet software.?

1. Q. How do I configure WinNT to connect to Ziplink?

   A. Go to WinNT 3.5 or WinNT 4.0 to get direction to configure your dialer.
   
   

2. Q: How come I connect and then get immediately logged off?

   A. This is most commonly caused by having the "Request LCP extentions" option turned on. This seems to be a problem with mostly NT 4.0, but it can happen in NT 3.51. In Windows NT 3.51 you can turn this off by going to your RAS phonebook, highlighting your Ziplink entry and clicking on edit. Click on "Advanced" and then on "Network". You will see the LCP check box there. To disable it with NT 4.0, open up Dial-up Networking and then select Ziplink and click on "More" and "Edit entry and modem properties" The LCP check box is under the "Server" tab. You should also make sure that the "Accept any authentication" button is selected under the "Security" tab.
   



3. Q. Are there different versions of software for WinNT?

   A. In some cases three are pieces of software that are made for NT, but most Win95 software should work on NT.
   
   

4. Q. Does Ziplink offer software for NT users?

   A. Presently Ziplink doesn't have software for NT, but everything that is needed to connect to the Internet is provided with your operating system.
   
   

5. Q. How do I configure my other pieces of Internet software.?

   A. We won't know exactly what you are using, but you can find the configuration for the other pieces of software by going to Ziplink's FAQ page.